Questions to Ask When Hiring a Caregiver

If you do decide that in-home care is the type of service that will best meet your needs, listed below are several questions that you need to ask to ensure that your loved one will stay safe, healthy and happy:

  1.  What is the procedure if the assigned caregiver becomes ill or otherwise unavailable? What will the alternative arrangements be?
  2. Will you take care of paying federal and state taxes, Social Security (FICA) and unemployment insurance so that our family is not legally responsible?
  3. Are you able to verify that you and your caregivers are legally able to work in the United States?
  4. If you or one of your caregivers are injured at a client’s residence, who is legally responsible? (Several homeowner insurance policies do not provide coverage for injuries to “domestic employees.”)
  5. Is it standard operating procedure for you to perform criminal background checks and state abuse registry checks on all of your prospective caregivers? Is it your practice to check caregivers’ references from previous clients/families?
  6. Are you bonded or insured in case one of your clients is injured or there’s a theft?
  7. What does your documentation look like? What does it consist of? How do you document that your services were indeed completed?
  8. How do you determine what services are to be provided? Do you re-assess needs, services provided and the effectiveness of caregiving periodically?
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